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The second-hand marketplace Shoppers Voice Displeasure Regarding Sizing Updates
Members of the platform have expressed outrage after an update resulted in products showing incorrect sizing.
The popular resale platform has updated its size classifications for women's and children's clothes without notifying every member regarding the update.
Digital Channels Response
Countless users and merchants have taken to social media saying Vinted listings now show a different size category than originally posted due to the recalibration.
The company said the updated approach better aligns with comparable marketplaces.
The platform has recommended to check their listings and manually change the size when needed, causing user dissatisfaction.
Sizing System Updates
Previously, the sizes had both a single numeric size and a letter, for instance S/8 or M/10.
The new system has a letter with a size spectrum such as S/UK 8-10.
For certain items, the size labels have been reassigned - such as a large size used to be a 12 but currently displays as UK 16-18.
Member Stories
Frankie Bridger, who makes TikTok content about plus-size fashion, stated the update "complicates both purchasing and selling".
"Few clothing companies classify XL as 20-22," as the platform currently indicates.
A different member, located in Scotland, said garments she listed on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"If buyers measuring 20-22 acquire them they're going to be very disappointed," she said.
Necessary Adjustments
Charlotte Lunn, from Derby, explained she became annoyed due to the update requiring manual adjustment the sizes on "every single listing".
"Personally, this is quite irritating, since I have chronic health issues and platform income has been essential following partial earnings loss," she said.
Service Background
The service features exceeding 100 million members, with 18 million British users.
It has emerged as a preferred choice compared to resale services such as eBay and Depop.
This isn't the first time where an unanticipated change to the app has proved unpopular: last year, the service retracted a modification concerning shipment methods following member complaints.
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